Account Manager // Fredericton
Stanley Mutual Insurance is currently seeking an Account Manager to join our Fredericton team situated at 500E Brookside Drive. If you possess the necessary qualifications and are eager to contribute to our dynamic work environment, we encourage you to carefully review the requirements outlined below. An Account Manager is part of Stanley Mutual’ s vision to create long-term, trusting relationships with our members. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing members and actively seek new sales opportunities.
Responsibilities and Duties:
- Provide exceptional day to day customer service to our members
- Process New Business, Renewals, Endorsements, Remarkets, Account development, Cross selling and Claims reporting
- Experience with Power Broker/Applied systems and insurer portals is an asset
- Promote company features and benefits as part of ongoing portfolio reviews
- Cross sell a variety of products at every opportunity
- Promote client loyalty through attention to detail, insurance knowledge and relationship building
- Participate in ongoing training and professional development courses to enhance skills and industry knowledge
- Maintain positive working relationships with members, staff, and other internal departments and external insurers
- Conduct annual policy protection reviews prior to renewal
Skills & proficiencies:
- Ability to solicit referrals
- Teamwork
- Planning
- Build Relationships
- People Skills
- Initiative
- Customer Focus
- Emphasize Excellence
- Manage Multiple Projects
- Attention to Detail
Key Qualifications:
- General Insurance License or Minimum Level 2 General Insurance Agent’s License/CAIB designation, or CIP/FCIP designation
- University degree is an asset
- Minimum 3 years experience in the insurance industry; the ideal candidate will have a strong Personal Lines. Commercial Lines experience an asset.
- Strong relationship-building skills; act as liaison between the company and account holders.
- Negotiation skills through active listening, problem solving for the procurement and maintenance of new accounts
- Excellent verbal and written communication skills, the ability to manage time and workload in an efficient manner
If you wish to be a member of the company voted Best Insurance Provider in Fredericton, submit your résumé in confidence to melissa.coleman@steveb521.sg-host.com with Account Manager in the Subject line.
Please note, only those selected for interviews will be contacted.
Together, We are Stronger
Working At Stanley Mutual
What do we do?
We provide insurance products and services to New Brunswickers including home, auto, farm and commercial.Why do we do it?
To create a community where the strength of all supports the needs of one.Where are we?
We presently have offices in Fredericton, Keswick, Doaktown, Miramichi and Tabusintac.Please reach out to us!
If you’re interested in working with our team, please see below for a list of current positions we have available. If there are presently no listings you may still send us your resume at info@stanleymutual.com, attention: Recruitment OfficerWhy Work At Stanley Mutual?
We asked some of our team members why they work at Stanley Mutual and this is what they said:
“We have FUN!”
“It is a family environment. I am treated as a person and not an employee number.”
“We were formed by the Community and feel a strong obligation to be a positive contributor back into where we spend our lives.”
We are granted flexibility in our schedules because they recognize our families most important to us.”.
“Helping people is our reason for being and it’s what we do.”
“Like any great family, support is always there if I need it.”
“The broad array of duties within the industry keep it challenging and rewarding. There’s never two days the same”
“Even if the world seems to have lost touch with traditional hometown values, we haven’t. We respect that we have a role to play in our community and we go to great measure to ensure we do so properly.”
“Our company lives by its core values.”
“We are part of the largest insurance network in the world.”
“There are no shareholders or dividend takers. We are owned by our customers and directed by them… our members.”
“In the beginning, we were formed by people in need. We still believe that is our role.”
“There is never a dull moment… and if there is, we put a stop to it.”
“I like being recognized and appreciated for what I do. I get that here.”
“We value diversity in our workplace.”
“We have a vision and a clear strategy to help us achieve that vision.”
“I work in my natural talents all the time. I don’t have a job or a position, I have a part to play in the story and one designed for me so I can succeed.”
“It’s all about relationships. Within our walls and with our members.”
“It’s nice to be a part of something.”
“Lifelong learning is a Core Value.”
“Compassion and empathy are what our people and members deserve.”
“We have been a mutual in this community since 1937.”
“You are a name… not a number.”
“There are no managers… only leaders.”
