Reporting a loss during business hours

If you need to report a claim during our normal business hours (8:30am – 4:30pm), please contact your local Stanley Mutual Agent/Office directly or call our head office at 1-800-442-9714 and you’ll be directed to your local office.

Reporting a loss after business hours

If you have an emergency situation that cannot wait until business hours, you may report your claim to our after-hours emergency claims contacts. Please have your policy number ready when you call:

Home Insurance Claims

Primary Contact: Gaston Doiron
Phone: (506) 393-7969

If no response, please contact:

Secondary Contact: Crawford Adjusters
Phone: 1-888-224-5677

Auto Insurance Claims

For after-hours emergency situations, please contact your Insurer’s Claims Department directly. If you’re claim is during business hours, contact your local Stanley Mutual Agent/Office.

United General Insurance Corporation – 1-866-346-6610
Portage Mutual Insurance Company – 1-800-565-1000
Intact Insurance – 1-866-464-2424
Nordic Insurance – 1-866-464-2424