Make a Claim
Experiencing a loss or damage to your property can be stressful,
but we are here and ready to help you through this!
Here’s how you can report your claim:
Reporting a loss during business hours
If you need to report a claim during our normal business hours (8:30am – 4:30pm), please contact your local Stanley Mutual Agent/Office directly or call our head office at 1-800-442-9714 and you’ll be directed to your local office.
Reporting a loss after business hours
If you have an emergency situation that cannot wait until business hours, you may report your claim to our after-hours emergency claims contacts. Please have your policy number ready when you call:
Home Insurance Claims
Primary Contact: Gaston Doiron
Phone: (506) 393-7969
If no response, please contact:
Secondary Contact: Crawford Adjusters
Auto Insurance Claims
For after-hours emergency situations, please contact your Insurer’s Claims Department directly. If you’re claim is during business hours, contact your local Stanley Mutual Agent/Office.